If your entire street was not collected by 6 p.m. You can also report missed collections on our Curbside Collection Online Portal. If just your cart(s) were missed, but the neighbours to either side of you were emptied, you can report a missed collection by calling the RDN's contractor, Waste Connections of Canada, at 25.
on your scheduled collection day before reporting a missed collection. Please leave your carts out until 6:00 p.m. The RDN's collection day window is from 8:00 a.m. You can request a cart exchange, or report damaged or missing carts on our Curbside Collection Online Portal. Remember to allow app notifications in your device's app permission settings.įrequently Asked Questions Cart Exchanges, Reporting Damaged & Missing Carts
Residents receiving RDN curbside collection services are encouraged to sign up for weekly collection reminders and service alerts by email, phone call, or the “RDN Curbside” smartphone app. Sign Up for Weekly Collection Reminders & Service Alerts The collection day will bump ahead for every statutory holiday. Food Waste Carts are collected every week. Recycling Carts and Garbage Carts are collected every two weeks, on an alternating cycle. The RDN does not provide service to apartments, condos, commercial businesses, or households within the City of Nanaimo. The RDN curbside collection service is provided to residential single-family dwellings in RDN electoral areas, the District of Lantzville, Snaw-Naw-As First Nation, the City of Parksville, and the Town of Qualicum Beach.
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